A.
1. What department will Dr Ostrowska be in?
2. Who is her direct boss?
3. How many people are there on the executive committee?

Dialogue

Edward Monney: Good morning Doctor, welcome to our hospital.

Dr. Ostrowska: Thank you Mr Monney.

Edward Monney: Oh, please call me Edward. I just want to explain how the management structure works around here.
You'll be responsible to Sophie Turner who is the clinical director, division 1. She is your department boss, she in turn reports me. Your department is known as clinical division 1.

Dr. Ostrowska: And you are responsible to the Chief executive is that right?

Edward Monney: Yes, that's correct. I am part of the executive committee which runs this hospital? There are 3 other members of the executive committee; the head of nursing, the Executive Director of Finance; Greg Mattis and the Executive Director of Research & Development; William Blake. You probably won't have much contact with any of these people, but it's important to know who they are in case there are any serious problems. Mostly you'll have contact with Sophie.

Dr. Ostrowska: Who should I see about my working hours?

Edward Monney: First you should talk to Sophie, but if you have any procedural issues, you should go to Frieda Jones or someone in her department. She's responsible for enforcing the European directive regarding working hours.

Dr. Ostrowska: What if the nurses have a problem?

Edward Monney: They should see the Head of Nursing, Frieda Jones, she deals with all their issues.

Dr. Ostrowska: Who is responsible for safety directives, I worried they may be different in the UK.

Edward Monney: You can talk to Audrey Hepworth or someone in their department, but each department should have clear guidelines.

Dr. Ostrowska: Who is responsible for the computer network?

Edward Monney: Oh, that'll be Ian Hunt, but his deputy Graham usually comes and fixes any problems, his number is on this list. Ian's usually too busy with performance targets to talk to anyone!

Dr. Ostrowska: Who's responsible for education in the hospital?

Edward Monney: That's Emma Thompson, although you probably won't have much to do with her, she's more concerned with the teaching side of the hospital.

Dr. Ostrowska: What other responsibilities do you have?

Edward Monney: Clinical Director for Division 3 and Chair of Clinical Management Board.

Dr. Ostrowska: That sounds like a lot.

Edward Monney: They keep me busy! So I'll leave you with your colleagues in the surgical department. Any problems please come and find me.

Dr. Ostrowska: Thank you Edward.


Glossary:

responsibility - odpowiedzialność, obowiązek
be responsible to - odpowiadać przed kimś
executive committee - komitet wykonawczy
executive - pracownik szczebla kierowniczego
chair - przewodniczący
development - rozwój
complaint - zażalenie


Complete the names in the table using the dialogue:

Chief Executive - Joan Frikis

Executive Medical Director
_______________

Key Responsibilities include:
- Clinical Director for Division 3
- Chair of Clinical Management Board


Executive Director of Nursing
________________

Key Responsibilities include:
- Nursing & development
- Complaints
- Chair of Clinical Service Development Working Group


Executive Director of Finance
______________

Key Responsibilities include:
- Finance
- Commercial Services
- Supplies and procurement


Executive Director of Research & Development
________________

Key Responsibilities include:
- Chair of Audit & Effectiveness Committee
- Developing
- Supporting researchers


Director of Corporate Governance
______________

Key Responsibilities include:
- Controls Assurance
- Risk Management
- Health & Safety
- Communications
- Freedom of Information


Director of Education
______________

Key Responsibilities include:
- Clinical Tutor
- Chairing the Postgraduate Medical Education Board


Director of Personnel
______________

Key Responsibilities include:
- Agenda for Change
- European Working Time Directive
- Changing Workforce
- Improving Working Lives


Director of Planning & Performance
_____________

Key Responsibilities include:
- Performance management & targets
- Information management and reporting
- IT


Reporting to the Executive Medical Director
Clinical Directors for Division 1 (___________) and Division 2 (Anna Thompson)

Glossary for Job descriptions:

development - rozwój
commercial - handlowy
supplies - zapasy, dostawa
procurement - nabywanie, zaopatrzenie
control assurance - kontrola jakości
risk - ryzyko
safety - bezpieczeństwo
postgraduate - podyplomowy
improve - usprawnić
performance - wyniki
issues - tematy, problemy
guidelines - wskazówki
fix - naprawić
emergency - nagły wypadek

B. Complete these collocations using words from the organisational chart.

1. The persons responsible for health and __________, has to make sure all the emergency evacuation procedures are in place.
2. The number of hours staff can work is laid out in the European ___________.
3. _______ management is a system to reduce dangerous mistakes.
4. This hospital has so much Performance __________________, we'll all completely obsessed by results.
5. To get money for the experiments; we had to get research __________.
6. The ________ strategy in this hospital is very ambitious, it wants to become a world class centre.


Key

A.
1. Clinical division 1
2. Sophie Turner
3. 4

B.
1. safety
2. Working Time Directive
3. Risk
4. management & targets
5. funding
6. research


Joke

Q: How many hospital managers does it take to change a light bulb?
A: We've formed a task force to study the problem of why light bulbs burn out and to figure out what, exactly, we as managers can do to make the bulbs work smarter, not harder.

Glossary:
bulb - żarówka
task force - oddział zadaniowy
burn out - wypalić się
smarter - mądrzejszy